Alaska Airlines Technician Tapes Handwritten ... - Travel + Leisure

08.08.12

When you look out of an airplane window in flight, you expect to see clouds, treetops, vast landscape or ocean?but certainly not notes from the plane technicians. On a recent Alaska Airlines flight to Seattle, a passenger spotted a minor tear in the aircraft's wing that was covered by a handwritten note that read: We know about this. (As if the missive would truly ease any discomfort.)

The incident exploded on Twitter and Facebook, leading to an apology from the major airline carrier. It admitted the note was inappropriate but upheld that the technician who penned the letter had good intentions.

Kelsi Maree Borland is an editorial intern at Travel + Leisure.

Photo Courtesy of Don Wilson/Port of Seattle

Source: http://www.travelandleisure.com/travel-blog/carry-on/2012/8/8/alaska-airlines-technician-tapes-handwritten-excuse-note-to-damaged-wing

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